CUSTOMER SUPPORT
At LEGONOMICS we have a Customer Service department where you can answer all your questions, complaints or claims.
Our goal is to ensure that all our customers are satisfied with our services.
VIA TELEPHONE
+34 615 51 55 22
From Monday to Friday from 09:00 to 18:00
VIA POSTAL MAIL
Paseo Ferrocarril, 335 2º 1ª
08860 Castelldefels
Barcelona, Spain
VIA FORM
Filling out the following claim form.
OUR GOAL:
YOUR SATISFACTION
Everything and our job and objective is to be able to offer you the financial products that best suit your needs, it is possible that you have not been satisfied.
You can contact us and tell us about your case in order to find the best solution for everyone.
At LEGONOMICS we have the obligation to attend to and resolve your complaints or claims within a maximum period of two (2) months from when you send us all the necessary information to our Customer Service department.
If within a period of two (2) months we have not resolved your claim or you are not satisfied with the result, you can file a claim with the Claims Service of the Bank of Spain, which will deal with any claim arising from alleged breaches of the regulations of transparency and protection of the client of financial services.
BANK OF SPAIN
Market Conduct and Claims Department
C/ Alcalá, 48
28014 Madrid
Telephones: 900 54 54 54 / 91 338 88 30
WEB BANK OF SPAIN
CLAIMS FORM
We care about the privacy of your data. Here you can see our Privacy Policy.
By sending us your budget request, you are providing us with personal data, so our obligation is to guarantee good protection for them in compliance with the GDPR. Detail of its use:
- Responsible party: LEGONOMICS BCN, S.L.
- Purpose: To be able to give you an answer to your query made through your budget request.
- Legitimation: Your express consent.
- Recipients: The data is stored at 10dencehispahard, S.L., our hosting provider.
- Rights: You have the right to access, rectify, limit and delete your data whenever you want.
At LEGONOMICS, YOUR LOAN
WITH MORTGAGE GUARANTEE IN 4 STEPS
By following these 4 simple steps you can obtain your mortgage loan quickly and easily.
COMPLETE THE APPLICATION FORM
Fill in the form with the peace of mind that we treat your data confidentially.
ANSWER WITHIN 24 HOURS
We study your request and a personal advisor will contact you with a tailored solution in less than 24 hours.
APPRAISAL AND SIGNATURE
Valuation of the property and signature in a notary with maximum transparency and legality.
DELIVERY OF THE LOAN
We will deposit the money in the bank account that you indicate and you will be able to use it.
LEGAL GUARANTEES
Registered 1058/2023
Authorized and Regulated Nº D817
Member
Contributor
Contributor
